Store Policy
 

Customer Care

Here at Steph & Joe Art Co. our customers are important to us. Each customer and their pet are considered to be a part of our extended Steph & Joe family. You can trust that each time a purchase is made from our store that love and care went into making each item.

 

You can also buy with confidence knowing that we will do our best to assist you should any problems arise. Please note that we are a small business so it may take 2-3 days to be in touch should you need to contact us. 

Every item purchased from Steph & Joe Art Co. is handmade, therefore there will be some variances in pattern placement, colour, style, and sewing or painting lines. We believe this adds to the character of our items, and is what makes us unique.

Privacy & Safety

Any information provided by buyers is provided via their discretion, we will not take responsibility for any misuse of information. Please ensure your details are correct as this allows us to provide you with your order successfully. once each transaction is completed, we will be in contact with you to provide you with an order confirmation as well as tracking information.

Wholesale Inquiries

Currently we are not open to wholesale as we are only a small business. However, if you are interested in stocking our products please email us and we can chat about future opportunities.

Contact us HERE 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- LayBuy

- Afterpay