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Frequently Asked Questions
Frequently asked questions
For Australian orders:
- over $40 we offer free standard shipping
- over $100 we offer free express shipping
For international orders:
- over $100 we offer free standard shipping
For all other orders, postage is determined by the weight of your order and the postcode of delivery. This will be calculated at the checkout stage of your purchase.
If we are unable to provide you with the items you selected we will cancel your order and notify you immediately.
You will not be entitled to clain any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from the cancellation.
1. Lay the collar out on a flat surface.
2. Measure the collar from buckle to buckle or from button hole to buckle as shown in the image below. The measurement should be the space between the red lines shown in the diagram:
3. Measure the widest part of the collar. In most cases this is the buckle. This measurement will provide you with the width for the openening you need for the correct bandana size. Please note: a slimmer collar may be required to best fit the bandana.
How to measure the width is shown below. The measurement should be the space between the red lines shown in the diagram:
4. Once you have the correct measurments you can choose the best suited bandana for your pets collar.
We offer sizes from XS all the way through to XXL.
For exact measurments please see the Size Guides page HERE
